At Arugam Bay Travels and Safaris, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.

1. Information We Collect

1.1 Personal Information: When you book a tour or contact us, we may collect personal details such as your name, email address, phone number, and payment information.
1.2 Non-Personal Information: We may also collect non-personal data such as browser type, IP address, and pages viewed to improve our website’s user experience.

2. How We Use Your Information

2.1 Booking and Communication: We use your personal information to process bookings, respond to inquiries, and send confirmation or updates related to your tour.
2.2 Marketing: With your consent, we may send you newsletters, special offers, or information about new services. You can opt out of marketing communications at any time.
2.3 Improvement of Services: We may use non-personal data to analyze trends and improve our website and services.

3. Data Sharing & Disclosure

3.1 Third-Party Service Providers: We may share your information with trusted third-party providers such as payment processors, hotels, or transport companies to facilitate your booking and travel experience.
3.2 Legal Obligations: We may disclose your data if required by law or to protect the safety, rights, or property of Arugam Bay Travels and Safaris.

4. Cookies

4.1 Cookies and Tracking Technologies: Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and provide you with a tailored experience.
4.2 Managing Cookies: You can control or delete cookies through your browser settings, but disabling them may affect the functionality of the website.

5. Data Security

5.1 Safeguarding Your Information: We implement security measures to protect your personal data from unauthorized access, loss, or misuse.
5.2 Payment Security: All payment transactions are encrypted and processed securely.

6. Your Rights

6.1 Access & Correction: You have the right to access, update, or correct any personal information we hold about you.
6.2 Deletion & Objection: You may request the deletion of your personal data or object to its processing under certain circumstances, subject to legal requirements.

7. Third-Party Links

Our website may contain links to external websites. Arugam Bay Travels and Safaris is not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

8. Changes to this Policy

We may update this privacy policy from time to time. Any changes will be posted on our website with the updated date. Your continued use of our services after such updates constitutes your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: info@arugambaytravels.com
Phone: +94 77 068 5895
Address: Panama Road, Sinna Ullai, Arugam Bay, Sri Lanka.